Expert Data Analysis
We live in an age of unprecedented information. Businesses track and collect more information than ever before – often from a wide variety of sources. This creates the inevitable question – how does your organization handle this information overload?
We can turn your mountains of data from oppressive to actionable.
Clearspring Research can help sort through the data, discovering correlations and relationships between both internal and external data sources.
Our professionals will synthesize and analyze your information to produce meaningful, actionable results in order for management to make fact-based decisions.
Working with a large health insurer, Clearspring Research staff combined internal data from a variety of sources with external data to produce a model that explained and predicted satisfaction with call center and claims processing. The results provided a blueprint for increasing customer satisfaction with customer service and claims processing.